Place your order before 2PM Monday – Friday for same day dispatch.
Free Standard Delivery for Orders Over £30. 2-5 Working Days Delivery after Dispatch.
Standard Delivery - £2.99. 2-5 Working Days Delivery after Dispatch.
Express Delivery - £5.99. 1-2 Working Days Delivery after Dispatch.
Europe Tracked & Signed- £9.95. 3-10 Working Days Delivery after Dispatch.
Europe Untracked: - £3.95 3-17 Working Days Delivery after Dispatch.
Rest of the World - £12.95. 7-14 Working Days Delivery after Dispatch.
Rest of the World Untracked: - £5.95 7-21 Working Days Delivery after Dispatch.
Please Note for international deliveries your order is likely to be subject to VAT, import duties and or taxes.
30 Day Money Back Guarantee : We hope you love your purchase, but we know sometimes it just doesn't work out. We have a 30 day return policy, which means your item must be in the same condition that you received it, unworn or unused, with tags, and in it's original packaging. You'll also need your order number or proof of purchase. Please make sure to print out and complete our returns form via the link below so we can process your request as quickly as possible.
Damages & Issues : Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges : The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds : We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If you have any questions please contact us via email and we will respond asap.
I still haven’t received it
Hi Alexandre, We have checked tracking and it looks like your order arrived in Auckland today. I am sending your tracking info again now. The order should be with you any day now. Thanks
I Love everything I have from heritage traditions, and customer service is excellent.
I'm a butcher who wears a tweed flat cap and grey waistcoat type outfit for work and I got 3 ties, 1 in each colour. They are perfect for what I wanted and will be worn regularly.