Christmas 2024 Delivery Dates

Please note: orders placed after the following dates will be delivered from 2nd January 2025

UK Standard delivery: Wednesday 18th Dec
UK Express delivery: Friday 20th Dec

International Tracked Delivery:

Saturday 7 December

Australia, Brazil, Bulgaria, Cyprus, Finland, Greece, Israel, Italy, Malta, Mexico, Norway, Portugal, Romania and Sweden

Monday 9 December

Czech Republic, Malaysia, New Zealand, Poland, Saudi Arabia, Spain, Turkey and United Arab Emirates (UAE)

Wednesday 11 December

Austria, Denmark, India, Lithuania, Philippines, Qatar, Slovakia and Slovenia

Friday 13 December

Belgium, Canada, China (People’s Republic), Croatia, Estonia, Hungary, Iceland, Latvia, Luxembourg, South Korea, Thailand and USA

Monday 16 December

France, Germany, Hong Kong, Ireland, Japan, Netherlands, Pakistan, Russia, Singapore, Switzerland and Taiwan

Place your order before 2PM Monday – Friday for same day dispatch. 

Orders placed on the website are processed and dispatched from our warehouse between Monday and Friday; we do not dispatch orders at weekends, public holidays or at times intimated on the website from time to time. We will arrange for the products you purchase to be delivered to the delivery address you specify during the checkout process.  Delivery will be by Royal Mail and the approximate time for delivery will be stated prior to confirming your order on the website.

We will use reasonable endeavours to deliver your products on or before the date for delivery set out in the order confirmation or, if no date is set out in the order confirmation, within 3 – 5 days following the date of the order confirmation for UK deliveries and 7-10 days for international deliveries.

30 Day Money Back Guarantee : We hope you love your purchase, but we know sometimes it just doesn't work out. We have a 30 day return policy, which means your item must be in the same condition that you received it, unworn or unused, with tags, and in it's original packaging. You'll also need your order number or proof of purchase. Please make sure to print out and complete our returns form via the link below so we can process your request as quickly as possible.

Download our returns form here

Damages & Issues : Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges : The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds : We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If you have any questions please contact us via email and we will respond asap.